Insurance Customer Support Specialist

3 weeks ago


San Jose, California, United States Farmers Insurance Full time
About the Role

We are looking for a motivated Insurance Customer Support Specialist to provide top-notch service to our customers.

The successful candidate will have a passion for delivering exceptional customer experiences and a strong understanding of insurance products.

This is a rewarding career opportunity with a competitive estimated salary of $60,000 per year.

Duties and Responsibilities
  • Interact with customers via phone, email, or in-person to address their concerns and needs.
  • Analyze customer feedback and make recommendations for process improvements.
  • Work collaboratively with internal teams to resolve complex customer issues.
Qualifications
  • Valid insurance license required.
  • 2+ years of customer-facing experience in insurance or a related field.
  • Strong analytical and problem-solving skills.


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