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Customer Service Representative

1 month ago

San Diego, California, United States Ultimate Staffing Full time
Customer Service Representative Job Description

Ultimate Staffing is seeking a Customer Service Representative to join our team in Rancho Bernardo. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone.

Key Responsibilities:

  • Answer customer calls and provide technical support
  • Offer assistance with product features and usage
  • Make outbound calls to customers to ensure they are utilizing our products
  • Document interactions and provide feedback to the team
  • Assist team members as needed

Requirements:

  • 1+ year of experience in customer service, preferably in a phone-based role
  • Strong communication and technical skills, including typing and ability to learn CRM systems
  • Willingness to accept a temporary to hire role

What We Offer:

  • A temporary to permanent opportunity with a leading company
  • A competitive hourly rate of $22
  • The chance to work with a dynamic team and develop your customer service skills

Equal Employment Opportunity:

Ultimate Staffing is an equal opportunity employer and welcomes applications from all qualified candidates. We consider all applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.