Front Desk Service Manager
2 weeks ago
We are seeking a highly skilled Front Desk Service Manager to join our team at Florida Orthopaedic Institute. In this critical position, you will oversee the front desk team, ensuring seamless patient experiences and efficient clinic operations.
Job SummaryThe successful candidate will be responsible for managing the front desk team, providing guidance and leadership to ensure high-quality patient care and administrative support. This includes monitoring paperwork preparation, maintaining a clean and organized workspace, and facilitating effective communication among staff members.
Responsibilities- Lead the front desk team to deliver exceptional patient service and efficient clinic operations.
- Conduct regular meetings with the team to review clinics, discuss challenges, and promote a positive work environment.
- Develop and implement strategies to improve patient satisfaction and reduce wait times.
- Collaborate with Clinic Supervisor and Manager to address staffing needs and ensure adequate coverage.
- Stay up-to-date with industry developments and best practices in orthopedic care.
To be considered for this rewarding opportunity, you should possess:
- A High School Diploma and 2 years of experience in the medical field.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and prioritize tasks efficiently.
- Familiarity with electronic medical records (EMRs) is a plus.
As a valued member of our team, you can expect:
- A competitive salary of $55,000 - $65,000 per year, depending on experience.
- A dynamic and growing work environment with opportunities for career advancement.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- A chance to make a real difference in the lives of our patients and contribute to the success of Florida Orthopaedic Institute.
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