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Client Relations Specialist I or II

2 months ago

Salem, Oregon, United States Salem Five Bank Full time

Job Title: Client Relations Specialist

Company Overview: Become a part of Salem Five, a prominent financial services institution committed to innovation, customer satisfaction, and community engagement. With a network of over 30 retail banking locations and various financial service sectors, we strive to deliver outstanding service and growth opportunities.

Job Description: The Client Relations Specialist is essential to Salem Five's Contact Center, providing exceptional support to both individual and business clients through various communication channels. Key responsibilities include:

  • Delivering superior customer support via telephone, chat, email, and online banking platforms
  • Demonstrating expertise in digital tools and product offerings
  • Implementing measures for fraud prevention and detection
  • Advocating for Salem Five's products and services

Qualifications: The ideal candidates will possess prior experience in customer service, ideally within the banking or financial services sector. This role demands a high level of proficiency with digital technologies and excellent communication abilities.

Benefits: We offer a competitive salary with performance incentives, comprehensive health insurance, 401k matching, tuition reimbursement, and additional perks.

If you are eager to join a vibrant team and contribute to a culture of excellence, we encourage you to submit your resume online.