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Service Technician

2 months ago

Sterling Heights, Michigan, United States Vertical Mechanical Group Full time

Join Our Team as a Service Apprentice

At Vertical Mechanical Group, we are seeking a highly skilled and motivated Service Apprentice to join our team. As a Service Apprentice, you will play a critical role in helping us accelerate our growth by providing exceptional service to our customers.

About the Role

We are looking for a Service Apprentice who is passionate about delivering top-notch service and has a strong desire to learn and grow with our company. As a Service Apprentice, you will be responsible for:

  • Installing new products and testing them to ensure they are working correctly
  • Educating customers on how to use and maintain their devices
  • Performing maintenance and providing customer support
  • Diagnosing problems and coming up with solutions to repair them
  • Ordering parts needed for repairs
  • Filling out detailed reports and keeping records on services performed
  • Explaining issues with equipment and repairs to customers
  • Building and maintaining relationships with customers

What We Offer

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.