Retail Sales Manager: Lead Furniture Sales

7 days ago

Mission Viejo, California, United States La-Z-Boy Inc. Full time
Transform Lives with La-Z-Boy Incorporated

We're an industry leader in the furniture industry, and we're looking for a talented Retail Sales Manager to join our team. In this role, you'll be responsible for driving sales, developing strong relationships with customers, and leading a high-performing sales team.

About the Role

As a Retail Sales Manager, you'll be the face of our brand, ensuring that every customer has an exceptional experience. You'll work closely with our designers, sales teams, and store managers to achieve sales goals, develop strategies, and implement promotions.

Your primary focus will be on selling furniture and accessories, as well as services offered by La-Z-Boy. You'll need to be highly motivated, results-driven, and able to motivate your team to achieve sales targets.

Key Responsibilities
  • Sales Culture and Promotions:
  • Drive sales to consistently achieve store sales goals by personally selling furniture and accessories and services offered by La-Z-Boy;
  • Team with Store Manager, Designer, and selling team to promote In-Home Design Sales program and drive store sales;
  • Maximize store promotions, marketing initiatives, and grass roots programs;
  • Hires, trains, and retains the highest quality team members who exhibit energy and enthusiasm;
  • Coach to the Company selling model with the passion to drive real action;
  • Uses the Company metrics to coach the proper behaviors needed to be a world-class selling organization;
  • Create an environment where the store team is empowered to deliver excellent customer service aligned with company processes and standards and where they are encouraged to achieve company goals;
  • People Development:
  • Train, coach, and develop selling team on product knowledge and selling skills to achieve store sales goals;
  • Create a positive and exciting working environment for all store associates;
  • Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent;
  • Utilizes Company resources to keep associates up-to-date on product knowledge, selling skills, and operational efficiencies;
  • Lets with the highest ethical standards and demands the same from their teams;
  • Ensures associates are provided the necessary tools to perform job responsibilities;
  • Coach and counsel team based on results including completing performance reviews;
  • Store Standards / Operations:
  • Effective Manager on Duty (MOD);
  • Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery;
  • Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it;
  • Show a sense urgency, enthusiasm, and excitement with the staff and customers;
Requirements

We're looking for a highly motivated and results-driven individual with:

A minimum of 3-5 years of sales experience, preferably in a retail or furniture industry setting;Previous supervisory experience is a plus;Excellent communication, customer service, and organizational skills;Initiative to meet assigned goals, missions, and objectives;Strong interpersonal skills to effectively communicate and build rapport;Ability to effectively manage time and conflicting priorities;Strong attention to detail;Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays;Salary

The estimated salary for this position is $10400-$26000 per year paid bi-weekly, depending on the chosen plan.

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