Customer Service Representative

2 months ago

Wilmington, Delaware, United States Innova Solutions Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Innova Solutions. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring timely delivery of service.

Key Responsibilities
  • Provide complex analytics and reporting services to improve and automate client processing systems.
  • Manage moderate to complex external client issues, ensuring timely resolution and customer satisfaction.
  • Collaborate with internal teams to ensure timely delivery of service and resolution of issues.
  • Participate in product development, enhancement, and testing to ensure accurate and efficient processing of high-value transactions.
  • Solve complex problems based on in-depth knowledge of the system and industry standards.
  • Integrate area knowledge with industry standards and practices to provide solutions to internal and external clients.
  • Provide support to lower-level client processing roles and may be responsible for allocating and checking work of other team members.
  • May be responsible for specific supervisory review, training, and approval actions.
  • Contribute to the achievement of related teams' objectives.
Requirements
  • Strong customer service experience with a Financial Services background required.
  • Excellent analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Benefits
  • Competitive pay range: $24.00/hr - $25.00/hr.
  • Medical and pharmacy coverage, dental/vision insurance, 401(k), health savings account (HSA), and flexible spending account (FSA).
  • Life insurance, pet insurance, short-term and long-term disability, accident and critical illness coverage, pre-paid legal and ID theft protection.
  • Sick time and other types of paid leaves (as required by law).
  • Employee Assistance Program (EAP).
About Innova Solutions

Innova Solutions is a global technology and business transformation solutions provider, employing approximately 50,000 professionals worldwide. We deliver strategic solutions to our clients, enabling them to operate as leaders within their fields.

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

  • Customer Service Representative MA and NH

    2 weeks ago

    Wilmington, Delaware, United States Super Service Today Full time

    Unlock your potential and thrive in a dynamic environment at Super Service Today!We're seeking a talented Customer Service Representative to join our team in MA and NH. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.What sets us apart?Competitive benefits and opportunities for...

  • Customer Service Representative

    3 weeks ago

    Wilmington, Delaware, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls.Key Responsibilities:Answering customer calls in a professional and...

  • Customer Service Representative

    2 weeks ago

    Wilmington, Delaware, United States Kelly Services, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Kelly Services, Inc. in Wilmington, DE. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Service Representative

    2 months ago

    Wilmington, Delaware, United States Starcorp Full time

    Job OverviewWe are seeking a skilled and friendly Customer Service Representative to join our team at Starcorp. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring they have a positive experience with our brand.Key ResponsibilitiesProvide fast, friendly, and accurate service to guestsAssist...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls.Key Responsibilities:Answer inbound calls from customers in a professional...

  • Customer Service Representative

    3 weeks ago

    Wilmington, Delaware, United States PrideStaff Full time

    Customer Service Representative Job DescriptionPrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls.Key Responsibilities:Answering customer calls in a professional and...

  • Customer Service Representative

    1 week ago

    Wilmington, Delaware, United States Rite Aid Full time

    Customer Service RepresentativeAt Rite Aid Corp., we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for providing exceptional customer service by assisting customers with their shopping needs, answering inquiries, and resolving complaints in a friendly and efficient manner....

  • Customer Service Representative

    3 weeks ago

    Wilmington, Delaware, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative at our State Farm Agency in Wilmington, DE.This is a low-pressure position focused on providing exceptional customer service for a well-established State Farm Agent.As our Customer Service Representative, you will work to...

  • Customer Service Representative

    1 week ago

    Wilmington, Delaware, United States REEDS Jewelers Full time

    Job OverviewREEDS Jewelers is seeking a skilled Customer Service Representative to join our E-Commerce team on a seasonal basis.This role is ideal for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.As a Customer Service Representative, you will be responsible for providing...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Staff My Agency Full time

    Customer Service RepresentativeStaff My Agency, a State Farm independent contractor agent, is seeking a talented and caring professional to join our team as a Customer Service Representative. This is a low-pressure position focused on delivering exceptional customer service for our clients.Key Responsibilities:Answer phones and greet clients in a friendly...

  • Customer Service Representative

    2 weeks ago

    Wilmington, Delaware, United States Staff My Agency Full time

    We are seeking a talented and caring professional to join our team as a Customer Service Representative at our State Farm Agency in Wilmington, DE.This is a low-pressure position focused on delivering exceptional customer service for a well-established State Farm Agent.As our Customer Service Representative, you will work to inspire customer loyalty and...

  • Customer Service Representative

    2 months ago

    Wilmington, Delaware, United States Starcorp Full time

    Job OverviewWe are seeking a skilled and friendly Customer Service Representative to join our team at Starcorp. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring they have a positive experience with our brand.Key ResponsibilitiesProvide fast, friendly, and accurate service to guestsAssist...

  • Customer Service Representative

    2 weeks ago

    Wilmington, Delaware, United States Staff My Agency Full time

    Staff My Agency, located in Wilmington, DE, is seeking a talented and caring professional to fill the role of Customer Service Representative.This is a low-pressure position focused on delivering exceptional customer service for a well-established State Farm Agent.As our Customer Service Representative, you will work to inspire customer loyalty and enhance...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Wilmington, Delaware, United States Varite Full time

    Job Title: Associate Customer Service RepresentativeVarite is seeking a highly skilled Associate Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our external customers and potential customers.Key Responsibilities:Receive and...

  • Customer Service Representative

    2 weeks ago

    Wilmington, Delaware, United States Horizon Services Full time

    Customer Service RepresentativeHorizon Services is seeking a highly skilled Customer Service Representative to join our team at our Wilmington, DE location. This role is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls, providing exceptional customer service,...

  • Customer Service Representative

    1 week ago

    Wilmington, Delaware, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, complaints, and policy changes in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Wilmington, Delaware, United States Corporation Service Company Full time

    Job SummaryCORPORATION SERVICE COMPANY is seeking a highly skilled Customer Service Representative to join our team. As a Client Service Partner, you will be responsible for working with clients to take and fulfill orders, as well as managing a portfolio of domain names.Key ResponsibilitiesBuilding and maintaining client relationships by providing excellent...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Varite Full time

    Job Title: Associate Customer Service RepresentativeVarite is seeking a highly skilled Associate Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our external customers and internal stakeholders.Key Responsibilities:Provide timely and...

  • Customer Service Representative

    1 month ago

    Wilmington, Delaware, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative at our State Farm Agency in Wilmington, DE.Key Responsibilities:Answer phones and greet clients in a friendly and professional manner.Establish customer relationships and follow up with customers as needed.Provide prompt,...