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Front Desk Representative

2 months ago

Roseville, California, United States Arbor Lodging Management Full time

Front Desk Agent Opportunity

Arbor Lodging Management is seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities:

  • Greet and register guests in a warm and welcoming manner
  • Assist with taking reservations, pre-registrations, and room blocking
  • Support large groups upon arrival
  • Provide local area knowledge and recommendations to guests
  • Resolve guest issues and concerns in a professional and polite manner
  • Process payments and maintain accurate records

Requirements:

  • Outgoing and friendly demeanor
  • Previous Hilton Hotel Front Desk experience preferred
  • Knowledge of OnQ reservation system
  • Effective communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and dynamic work environment

About Arbor Lodging Management:

We are a leading hotel investment and management company with a portfolio of hotels across the United States. Our culture is focused on connecting our guests with exceptional experiences and providing a positive and inclusive work environment for our team members.