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Nashville Area Director
2 months ago
Career Opportunities with NFC Amenity Management
A great place to work.
We are seeking a highly skilled and experienced professional to join our team as an Area Director.
As an Area Director, you will be responsible for overseeing the operations of multiple properties within your designated area, driving our growth and success.
Key Responsibilities:
- Lead and manage site managers and their teams, inspiring them to deliver exceptional results and encouraging collaboration.
- Collaborate with senior leadership on creative, area-specific growth and development strategies that align with the company's overall vision.
- Monitor performance and assist the onsite team to enhance performance and service.
- Build and maintain strong relationships with clients, team members, and the NFC support team.
- Ensure exceptional customer experiences by inspecting and maintaining high service standards.
- Confidently and effectively solve problems and make operational decisions.
- Find, train, and develop the superstars within your teams.
- Manage the approved budget for each property within your portfolio, including revenue and expense tracking for financial success.
- Perform 5-diamond inspections to ensure facilities are clean, tidy, cozy, and show-ready.
- Ensure compliance with health and safety regulations.
- Stay informed on market trends and client needs.
- Monitor service quality and make adjustments as necessary.
- Address client concerns or issues in a prompt, professional, and courteous manner.
- Regularly visit properties, maintaining a well-groomed, professional appearance.
- Enjoy genuinely interacting and connecting with people.
Requirements:
- Previous multi-site management experience is required.
- Experience in the Concierge or Security fields is preferred.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a fast-paced environment.
What We Offer:
- Generous Paid Time Off.
- Career Development: Opportunities for advancement and professional growth.
- Short-Term Disability Income.
About NFC Amenity Management:
We are the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
