Program Manager

2 weeks ago


Andover, Massachusetts, United States HIPER Global US Full time
Job OverviewHIPER Global US is seeking a seasoned Program Manager to lead key customer programs and drive business growth. As a key member of our team, you will be responsible for managing cross-functional teams, ensuring customer requirements are met, and driving project plans and timelines to meet business goals.Key Responsibilities
  • Program Management: Coordinate information flow across organizations to ensure customer requirements are met, and hold regular review meetings.
  • Program Goals: Communicate customer requirements, review program goals, and ensure project plans and timelines meet those goals.
  • Margin Analysis: Propose, review, and maintain necessary margins for each customer program.
  • Purchase Order Commitment: Sales is responsible for securing purchase order commitment for new customer/project engagements.
  • New Business: Responsible for searching for new business opportunities with new and existing customers.
  • Technology Knowledge: Stay current on latest developments in open system platform technology.
  • Management Relationships: Develop and maintain management-level customer relationships.
  • Presentation: Provide expert presentation of proposed solutions, including detailed services and technology platform selection.
  • Customer Relationship Management: Ensure smooth and effective communication between customer and all HIPER organizations.
  • QBRs: Prepare and manage Customer Quarterly Business Reviews.
Requirements
  • Interpersonal/Communication: Ability to communicate complex data effectively, both internally and externally, at all levels of the organization.
  • Leadership: Ability to lead various teams, facilitate work processes, and motivate employees.
  • Technical Job Knowledge: In-depth knowledge of open systems/embedded computing technology, requirements associated with customer deployment, and certifications/approvals.
  • Experience: Bachelor's degree in a related field, 5-7 years of industry experience, and demonstrated knowledge of open systems/embedded computing technology desired.


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