Reliability Program Manager

12 hours ago

Andover, Massachusetts, United States C&W Services Full time
Job Title: Reliability Program Manager

At C&W Services, we're seeking a highly skilled Reliability Program Manager to join our team. As a key member of our operations team, you will play a vital role in ensuring the reliability and efficiency of our equipment and systems.

Job Summary:

We're looking for a proactive and results-driven individual to lead our reliability program management efforts. The successful candidate will have a strong background in reliability engineering, maintenance leadership, and team management. If you're passionate about improving equipment uptime, reducing costs, and driving operational excellence, we want to hear from you

Key Responsibilities:
  • Coordinate and plan work activities for inventory control and maintenance planning technicians to achieve operational goals and objectives.
  • Act as first-level escalation support for inventory control and maintenance planning technicians during and after business hours, ensuring spares and computerized maintenance system support is available.
  • Work closely with FC Operations, Operations Engineering, FC Start-up Team, RME Reliability Team, Central Planning, ACES team, and Safety to support building systems optimization, maintenance, and project implementation.
  • Monitor equipment reliability metrics and partner with the operations team to prioritize work and improvements.
  • Lead Root Cause Analysis and Permanent Corrective Action activities at the site.
  • Identify opportunities to increase equipment reliability and uptime, reduce costs, and associated work.
  • Make full use of condition-based and predictive maintenance tools to avoid unplanned repair work.
  • Assist with skill assessments for technical positions within NACF Maintenance teams.
  • Handle flexible workloads that may come from management or FC operations.
  • Participate in reliability conference calls and coordinate with the reliability central team to complete all tasks required.
  • Serve as the primary conduit for both upward and downward communication with the Central Reliability Team to feed up information and data to drive local and network change while also disseminating and driving reliability efforts and programs downward to local teams.
  • Drive and promote a safety culture within the site, including subcontractors, suppliers, and visitors.
  • Provide engineering guidance to technicians as needed to ensure maintenance goals are aligned with site operations' needs.
  • Manage subcontractors and suppliers to deliver goods and services against contracts and expectations.
  • Support the Maintenance Manager in implementing short- and long-term projects for the site as requested.
  • Develop a strong collaborative team-based environment.
  • Perform regular deep dives/data analysis to understand key focus areas for improvement across the facility.
  • Deploy, manage, and improve predictive maintenance programs, including thermography, vibration, and ultrasound technologies.
  • Create, deploy, and share best practices at the facility and share with other sites.
  • Lead continuous improvement events and generate cost savings that exceed site performance goals.
Requirements:
  • Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or other related engineering.
  • 2+ years of experience in a reliability engineering or maintenance leadership role.
  • 5+ years of experience with team management, budget responsibilities, supplier management, problem-solving, and client/customer relations.
  • Experience required using CMMS systems and reporting.
  • Experience with computers, including MS Excel, Word, and Office.
  • Relevant training in MHE, Controls Systems, PIT, as well as general building operations.
  • Experience in project management.
  • Experience with leading and delivering technical training.
  • Strong communication and presentation/facilitation skills.
  • Strong analytical skills to deep dive into data.
  • Ability to turn complex compliance requirements into scalable processes.
  • Strong organizational skills.
  • Ability to align, motivate, and lead a team, including creating accountability.
  • Prefer experience managing teams in an industrial environment containing conveyance, process control, and powered trucks.
  • Demonstrated communication skills, written and verbal, including negotiation and conflict resolution.
  • Ability to lead others in a technical role and interact with all levels of management.
  • Reasoning, analytical, and problem-solving skills.
  • Ability to train others with lesser skills.
  • Ability to interpret and understand policies and procedures and relate them to others.
  • Field service engineering experience.
  • Experience supporting a wide range of different conveyors and sortation systems.
  • Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally, with Safety, Operations, Engineering, Sr. Management, peers, contractors, and vendors.
  • Ability to multitask and prioritize many different projects.
  • Six Sigma certification from an accredited program.
  • Root Cause Analysis formal training and facilitation experience.
  • PMP certification.
  • Electrical and electronic principles.
  • Blueprint and electrical schematic reading.
  • Experience in usage of CMMS programs in support of RCA projects.
  • Preventive maintenance procedures.
  • Industrial electrical.
  • Industrial controls.
  • Industrial electronics & robotics.

C&W Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by law.

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