Customer Service and Donor Recruiter

3 days ago


Vista, California, United States The Fountain Group Full time

The Fountain Group is currently seeking a highly motivated Customer Service Representative to join our team in Vista, CA.

Job Description
  • Responsible for recruiting plasma donors using various marketing strategies.
  • Perform pre-screening of donors to determine suitability.
  • Contact potential donors and request copies of their lab results to review for suitability (outbound calls).
  • Contact various physicians, clinics, hospitals, and support groups to establish recruiting collaborations.
  • Pre-screen donors and collect pertinent information to determine suitability.
  • Schedule donors for additional testing when required.
  • Take inbound calls from potential donors and answer questions about the donation process.
  • Complete special projects and miscellaneous assignments as requested by the supervisor.
Requirements
  • High school graduate or GED required.
  • Phone experience, preferably in high call volume offices or call centers.
  • Excellent customer service skills and ability to communicate effectively.
Benefits
  • $20-24 hourly pay, depending on experience level.
  • Onsite, Monday to Friday, 8am-5pm.
  • 6-month contract with potential for extension or conversion.


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