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Process Improvement Specialist
2 months ago
Company Overview:
Kuraray America, Inc. is a leader in providing innovative solutions in the healthcare sector, committed to enhancing the quality of care through effective operational strategies.
Position Summary:
The Business Process Analyst collaborates with internal stakeholders to develop and implement process enhancement initiatives aimed at achieving sustainable improvements and operational excellence.
Key Responsibilities:
- Collaborate with internal teams to design and facilitate process improvement initiatives using effective methodologies.
- Lead improvement workshops with team members to identify opportunities for enhancement.
- Conduct thorough assessments of current processes through user interviews, observations, and mapping.
- Organize and execute rapid improvement events to tackle identified challenges.
- Engage with relevant parties to ensure understanding and compliance with established processes and timelines.
- Foster a culture of adherence to processes by monitoring activities and responding to outcomes.
- Analyze data to drive informed decision-making and provide actionable insights.
- Perform additional duties as required.
Qualifications:
- Bachelor's degree in Business Management, Health Administration, or a related field is preferred.
- Relevant certifications in Lean, Six Sigma, project management, or change management are advantageous.
- A minimum of 3 years of experience in process improvement or healthcare operations with a proven track record of enhancing workflow efficiency and user experience.
- Strong project management capabilities with the ability to manage multiple complex projects and deadlines.
- Proficiency in project management tools and MS Office applications, particularly Excel and PowerPoint.
- Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
- Strong organizational and collaborative skills, particularly in ambiguous situations.
Preferred Skills:
- Ability to work independently while demonstrating strong operational capabilities.
- Exceptional customer service and interpersonal skills.
- Strong time management and organizational abilities.
- Positive attitude and commitment to fostering a constructive corporate culture.
- Ability to build strong relationships with colleagues and stakeholders.
- Quick learner with strong problem-solving and critical-thinking skills.
- Commitment to ongoing professional development.
Why Choose Kuraray America, Inc.?
We pride ourselves on our supportive and professional culture, offering competitive salaries, comprehensive benefits, and opportunities for growth within the organization.