Relationship Banker

3 weeks ago


Severna Park, Maryland, United States First National Bank Full time
Job Title: Floating Relationship Banker

Job Summary:

We are seeking a skilled Floating Relationship Banker to join our team at First National Bank. As a key member of our retail banking team, you will be responsible for developing and maintaining relationships with our customers, providing exceptional customer service, and promoting our banking products and services.

Key Responsibilities:

  • Promote the sales process through greeting customers, identifying customer service and product needs, and leveraging sales leads.
  • Make appropriate recommendations in the selling and cross-selling of Bank products and services.
  • Identify and achieve individual weekly sales/referral goals set by the Branch Manager.
  • Incorporate FNB digital products and services into customer interactions.
  • Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
  • Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
  • Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.

Requirements:

  • High School or GED
  • 0 years of job-related experience required
  • Excellent customer service skills
  • Excellent communication skills, both written and verbal
  • Excellent organizational, analytical, and interpersonal skills
  • Detail-oriented
  • Ability to use a personal computer and job-related software
  • MS Word - Basic Level
  • MS Excel - Intermediate Level
  • MS PowerPoint - Basic Level
  • Experience in a related position
  • Knowledge of banking policies, procedures, consumer products, and services
  • Sales and customer service skills
  • Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required

Physical Requirements:

  • Frequent driving (car, van, truck)

Equal Employment Opportunity (EEO):

First National Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.


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