Healthcare Service Consultant

7 days ago


Miami, Florida, United States Medusind Full time

About Medusind

Medusind has been a trusted partner for healthcare organizations since 2002. Our deep industry expertise and high-quality solutions help maximize revenue, reduce operating costs, and navigate the changing healthcare landscape.

Job Overview

The Healthcare Service Consultant role is critical in delivering exceptional service to our clients across the globe. This position requires strong communication and analytical skills to resolve client issues and proactively consult on program success.

Key Responsibilities

  • Client Communication: Communicate daily with clients to resolve issues related to product features, functionality, and client knowledge.
  • Strategic Partnerships: Develop and enhance strategic business partnerships by building trust with clients' key decision-makers to drive client satisfaction.
  • Internal Collaboration: Collaborate with various internal departments to meet client needs.
  • Business Analysis: Assess business practices and provide insight based on industry trends, while working under aggressive deadlines.
  • Data Collection: Collect and analyze data to inform business decisions.

Requirements

  • Experience: Ideal candidates have experience in wound care & skilled nursing, proven experience in a busy practice, experience with Kareo, medical billing and collections experience.
  • Skills: Outstanding analytical, research, and problem-solving skills, excellent written and verbal communication skills, ability to interact knowledgeably with clients, detail-oriented and highly organized.
  • Tech Skills: Experience with MS Office suite of products (Word, Excel, PowerPoint) required.

Benefits

  • Health insurance
  • Dental insurance
  • Employer-paid life insurance
  • Employer paid short-term and long-term disability
  • Voluntary additional life insurance
  • Employee Assistance Program
  • 48 hours of sick time after three months
  • 80 hours of vacation time after six months
  • $400 referral bonuses

Estimated Salary: $70,000 - $90,000 per year, depending on location and experience.



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