Senior Account Executive, Strategic Solutions

4 days ago


Harrisburg, Pennsylvania, United States Norstella Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Norstella. As an Account Manager, you will be responsible for growing and maintaining existing client relationships with Biopharma companies, identifying opportunities for expansion and renewal, and providing strategic guidance to clients to achieve their business objectives.

Key Responsibilities
  • Develop and execute comprehensive account plans to drive high retention rates, renewal uplift, and new bookings within relevant whitespace
  • Proactively identify and capture opportunities or address risks at strategic and tactical levels
  • Partner with internal teams, including Product Management and Client Success, to share feedback from client interactions and drive continuous improvements in Citeline's offering
  • Utilize Salesforce to document all sales activities and provide accurate and up-to-date sales pipeline reports and forecasts on a weekly basis
Requirements
  • At least 5+ years of experience in similar roles, preferably in the pharmaceutical industry
  • Proven track record of expanding business with clients by engaging key stakeholders to understand their needs and provide value
  • Strategic perspective, with ability to approach each interaction from a strategic point of view and create account plans to ensure alignment across internal teams
  • Contracting skills, with ability to lead contract negotiations in rapidly changing environments
  • Knowledge of the pharmaceutical industry, with ability to demonstrate deep understanding of the industry and speak the language of life sciences clients
What We Offer
  • 25 days annual leave, 4 days for volunteering, and a personal day
  • 5% pension match
  • Group Life Assurance (100% employer funded)
  • Group Income Protection (100% employer funded)
  • Other voluntary benefits, including dental, cash plan, PMI excess cover, health screening, and critical illness
About Norstella

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success.



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