Homecare Services Coordinator
5 days ago
What You Will Do
As a Customer Service Manager, you will be responsible for managing quality care, customer service, employee performance, and overall client satisfaction for our valued clients.
Your primary goal will be to ensure that our clients receive the highest level of care and support in the comfort of their own homes.
You will also be responsible for supervising and guiding our Caregivers, managing employee schedules, and maintaining strong relationships with referral partners, payor sources, and clients.
- Key Responsibilities
- Oversee quality care and overall client satisfaction
- Supervise and provide guidance to the Caregivers who provide direct care to the clients served
- Manage employee scheduling, identify problem situations, and implement proactive solutions
- Maintain strong and positive relationships with referral partners, payor sources, and clients
Salary Range: USD $18.15 - $19.10 / Hour
Benefits
We offer a competitive salary, flexible work schedule, and a range of benefits including tuition reimbursement, retention and referral bonuses, and career growth opportunities.
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