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Store Development Manager
2 months ago
Job Title: District Operations Manager
Job Summary:
Shree Ji Corp is seeking a highly motivated and experienced District Operations Manager to oversee the effective recruitment and development of employees among 5 to 6 stores. The ideal candidate will be responsible for ensuring the proper implementation and effective application of all operational standards, including order accuracy, speed of service, product quality, cleanliness, and customer service.
Key Responsibilities:
- Lead Operational Excellence: Role model exceptional customer service for team members and continually motivate the team to deliver passionate customer service at all times. Empower the team to make decisions that are in the best interest of the customer and provide a learning environment to build capability to satisfy customers.
- Build Team Talent: Ensure only the best people are hired and developed in the restaurants. Build teamwork through effective training, deployment, and communication. Understand performance criteria and hold self and team accountable through effective coaching.
- Drive Sales Growth: Think creatively and seize business opportunities. Learn quickly and challenge the status quo and seek new and better ways to doing things. Project a competitive spirit and a drive to succeed through having pride and expertise in the area of responsibility.
- Manage Controllables and Restaurant Compliance: Utilize learning to identify trends in performance and probe the situation to analyze the root cause of an issue. Understand the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations.
- Plan and Communicate: Understand the importance of creating and executing an actionable plan to achieve goals. Clearly convey important information and ideas and influence others to align with strategies and tactics.
Requirements:
- 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service restaurant (QSR) is preferred.
- College degree in business or a closely related field - may substitute for a portion of the required experience.
- Self-motivated.
- Highly energetic.
- Enjoys working with people.
- Proficient written, verbal, and math skills.
- Reliable transportation.
- Open/flexible schedule (willing to work nights/weekends).
- Serve-Safe certified preferred.