Customer Service Ambassador
1 week ago
ERS Medical is committed to providing outstanding healthcare solutions and exceptional client support. Our goal is to make a significant impact in the healthcare sector by offering innovative methods and a caring service approach.
We are looking for a skilled and friendly Customer Service Ambassador to join our team. This individual will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our clients.
Key Tasks:
- Responding to client inquiries in a timely and courteous manner.
- Providing accurate and detailed information about our products and services.
- Identifying and resolving customer complaints and issues effectively.
- Maintaining accurate records of interactions and client feedback.
- Collaborating with internal teams to improve customer satisfaction.
- Staying up-to-date on industry trends and developments to deliver exceptional support.
Qualifications:
- A high school diploma or equivalent; prior experience in healthcare or customer service is desirable.
- Excellent communication and interpersonal skills.
- Strong analytical abilities and attention to detail.
- Ability to thrive in a fast-paced work environment.
- Proficiency in customer support software and Microsoft Office applications.
What We Offer:
- A competitive salary range of $40,000 - $55,000 annually.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The chance to make a positive impact in the healthcare industry.
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