Customer Support Liaison
1 week ago
As a key contact for our customers, this individual will be responsible for addressing inquiries, resolving issues, and ensuring a seamless experience with ERS Medical. The successful candidate will possess outstanding communication skills, analytical abilities, and a passion for delivering high-quality service.
Key Responsibilities Include:
- Providing clear and concise information about our services via phone, email, and chat.
- Effectively identifying and resolving customer concerns in a timely manner.
- Collaborating with internal departments to improve overall customer satisfaction.
- Staying up-to-date on market trends and industry developments to provide expert support.
Required Skills and Qualifications:
- A high school diploma or equivalent; prior experience in healthcare or customer service is an asset.
- Exceptional communication and interpersonal capabilities.
- Strong analytical skills and attention to detail.
- Able to thrive in a dynamic work environment.
Compensation and Benefits: We offer a competitive salary of $55,000 - $65,000 per year, as well as opportunities for professional development and career advancement.
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