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Veterinary Client Services Representative

2 months ago

Mandeville, Louisiana, United States MedVet Full time
MedVet is a leading provider of emergency and specialty veterinary care. We're seeking a skilled Client Service Representative to join our team. As a Client Service Representative, you will be the first point of contact for our clients, providing exceptional service and support throughout their MedVet experience.

Key Responsibilities:

* Greet and check-in clients
* Answer telephones and transfer calls
* Escort clients and their pets to exam rooms
* Manage medical records, charts, reports, and correspondence
* Discuss payment options and process payments
* Maintain a clean and welcoming lobby

Requirements:

* Excellent communication and interpersonal skills
* Ability to remain composed in stressful situations
* Strong attention to detail and organizational skills
* Ability to work effectively in a fast-paced environment
* General computer competency, including Microsoft Word and Excel
* Previous experience in a veterinary setting (preferred)

Perks and Benefits:

* Comprehensive health benefits
* Vision and dental insurance
* HSA, FSA, and independent care spending
* 401(k) with employer match
* Paid time off (PTO)
* Shift differentials and on-call pay
* Uniform allowance
* Employee pet discounts and pet insurance
* Elective short-term disability, life, and accident insurance
* Continuing education opportunities and assistance program

MedVet is an equal opportunity employer and a drug-free organization. Employment with MedVet is dependent upon passing a drug screen and background check.