Channel Development Manager

2 weeks ago


Charlotte, North Carolina, United States Bank of America Full time

About the Role

The Global Payments Solutions (GPS) team at Bank of America is seeking a motivated and self-starting Channel Development Manager I to join our Innovation & Strategy team. As a key member of our team, you will be responsible for designing and developing business requirements based on a true understanding of client needs, working closely with cross-functional partners to inform scope and solution design of new functionality for customer-facing and associate-facing solutions.

Responsibilities

  • Develop subject-matter expertise and business acumen in order to design and implement payment solutions
  • Design and develop business requirements based on a true understanding of client needs, working closely with cross-functional partners
  • Develop and/or influence product strategy to deliver comprehensive and cohesive solutions across the bank
  • Manage several projects/deliverables at the same time, spanning technology, strategy, and product development

Requirements

  • Deliver payment solutions in business, technology or operations role with proven track record on managing projects end-to-end through the system development lifecycle
  • Operate independently within a matrixed organization at a variety of executive and junior levels
  • Manage several projects/deliverables at the same time, spanning technology, strategy, and product development

Preferred Qualifications

  • MS Excel & PowerPoint to visualize data and communicate information clearly
  • Figma/Invision to collaborate on user interface prototypes experience
  • JIRA to create and refine business requirements with technology teams experience

Skills

  • Business Acumen
  • Continuous Improvement
  • Project Management
  • Risk Management
  • Strategic Thinking
  • Critical Thinking
  • Planning
  • Process Design
  • Process Simplification
  • Strategy Planning and Development
  • Influence
  • Oral Communications
  • Policies, Procedures, and Guidelines Management
  • Problem Solving
  • Written Communications

Education

BA Degree or equivalent work experience



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