Telecommunications System Support Technician

4 days ago

Washington, Washington, D.C., United States Agensys Corporation Full time
Job Description

As an Advanced Communications Network Engineer, you will be responsible for providing expert-level support for complex telecommunications systems. This role requires strong problem-solving skills, hands-on experience with diagnostic tools, and the ability to work collaboratively in high-stakes environments.

Requirements:

  • Associate degree in a relevant field or 2+ years of related experience (additional relevant experience may be considered in lieu of a degree).
  • Strong understanding of POTS and ISDN telephony system architectures and configurations.
  • Active DoD Secret security clearance.
  • Current CompTIA Security+ CE or equivalent DoD 8570 IAT Level II certification.

Preferred Qualifications:

  • Experience managing IT trouble tickets and understanding related processes and procedures.
  • Familiarity with telecommunication systems, such as Private Branch Exchange (PBX) and Automatic Call Distributor (ACD).
  • Prior experience working in locations such as the Pentagon, Joint Base Andrews (JBA), or Joint Base Anacostia-Bolling (JBAB).
  • Knowledge of Air Force operations, Pentagon workflows, and AFNCR initiatives.

Estimated Salary: The estimated annual salary for this position is $85,000 - $120,000 based on location and experience.

Company Overview:

Agensys Corporation is a small business IT Services firm headquartered in Loudoun County, Virginia. Our proven methodologies allow us to identify, attract, and retain the highest quality of IT professionals. Agensys Corporation's leadership team capitalizes on over 30 years of expertise in government and commercial sectors and is one of the fastest growing Services firms in the DC Metro Area.

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