IT Support Specialist
4 weeks ago
**Job Title:** IT Support Specialist
**Job Summary:** The IT Department at Lipscomb University is seeking a motivated and detail-oriented student to join our team as an IT Support Specialist. As a key member of our help desk team, you will provide technical support to students and employees, assisting with a variety of technical issues related to computer hardware, software, and mobile devices.
**Responsibilities:**
• Provide technical support to users via phone, email, and in-person
• Troubleshoot and resolve technical issues related to computer hardware, software, and mobile devices
• Enter and route tickets in the IT Ticketing System
• Collaborate with the IT team to resolve complex technical issues
• Develop and maintain a strong understanding of IT systems and technologies
• Provide excellent customer service and communication skills
**Requirements:**
• Currently enrolled as a student at Lipscomb University
• Strong technical skills and ability to learn new technologies quickly
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
**What We Offer:**
• Competitive hourly rate
• Opportunity to gain valuable IT experience and skills
• Flexible scheduling to accommodate your class schedule
• A dynamic and supportive work environment
**How to Apply:** If you are a motivated and detail-oriented student looking for a challenging and rewarding opportunity, please submit your application, including your resume and a cover letter, to the IT Department.
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