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Sales Associate

2 months ago

Thornton, Colorado, United States Tapestry Full time
Job Title: Senior Sales Associate

Job Summary:

The Senior Sales Associate will be responsible for delivering exceptional customer service and driving sales growth in our luxury goods store. This role requires a strong passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a positive shopping experience for all customers
  • Develop and maintain strong product knowledge across all categories, including handbags, ready-to-wear, jewelry, and footwear
  • Meet or exceed individual sales goals, while maintaining a high level of customer satisfaction
  • Partner with Store Manager and Assistant Manager to elevate the selling culture and drive business results
  • Develop and maintain strong relationships with clients, building a loyal customer base
  • Communicate client feedback to Store Manager and Assistant Manager to improve customer service and sales
  • Adhere to all company policies and procedures, maintaining a high level of integrity and professionalism

Requirements:

  • Minimum 2-3 years' experience in luxury goods or a comparable retail environment
  • Bachelor's degree in a related field preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales goals
  • Physical requirements include standing for extended periods, lifting up to 50 pounds, and climbing ladders

Competencies:

  • Drive for Results: Exceed sales goals, maintain a high level of customer satisfaction, and drive business results
  • Customer Focus: Provide exceptional customer service, develop strong relationships with clients, and maintain a high level of customer satisfaction
  • Interpersonal Savvy: Build strong relationships with clients, colleagues, and management, maintaining a high level of professionalism and integrity
  • Learning on the Fly: Develop and maintain strong product knowledge, stay up-to-date on industry trends, and adapt to changing business needs