Table Service Specialist

1 week ago


Phoenix, Arizona, United States BJ's Restaurant & Brewhouse - Phoenix Full time
About the Role

We're looking for a dedicated Dining Room Ambassador to join our team at BJ's Restaurant & Brewhouse in Phoenix. As a valued member of our team, you'll play a crucial role in ensuring our guests receive exceptional service while enjoying their dining experience.

Key Duties
  • Support Servers in delivering top-notch customer service to our guests.
  • Maintain the cleanliness of the dining area by efficiently clearing and setting tables.
  • Restock glassware, ice, and beverages in the service and bar areas.
  • Polish and prepare silverware rolls to keep them clean and organized.
  • Clean plates, glasses, and other tableware from guest dining areas.
  • Reset tables promptly to accommodate incoming guests.
  • Regularly inspect restrooms to ensure they remain clean and safe.
  • Work collaboratively with Servers to provide seamless service, including pre-clearing plates, refilling beverages, and wrapping leftovers.
  • Notify Management of any equipment issues or guest concerns.
Qualifications
  • You must be at least 18 years old.
  • Proven ability to work effectively in a fast-paced team environment.
  • Able to comprehend our restaurant's Table Management system.
  • Previous experience working in a team-oriented setting is an asset.
  • Knowledge of customer service principles.
  • Excellent organizational and problem-solving skills.
  • This role demands standing, walking, and physical activity during an 8-hour shift.
Estimated Annual Salary: $28,000 - $40,000

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