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Sales Operations Coordinator

2 months ago

Lyndhurst, New Jersey, United States Altitude Unlimited, Inc. Full time
Position Overview

Company Background

Altitude Unlimited, Inc. specializes in providing state-of-the-art Advanced Technology Solutions. We believe that technology serves as a crucial asset for enhancing business competitiveness. Our IT infrastructure supports all facets of your organization, and our Consulting and Management services empower you to harness the full potential of IT to propel your business forward. We invest time in comprehensively understanding your operational needs to design solutions that address your current challenges while preparing you for future growth.

Key Responsibilities
  • Assist in troubleshooting customer inquiries regarding orders and account statuses.
  • Supply data and resources to support the sales team effectively.
  • Establish and track performance metrics.
  • Oversee sales tracking systems and provide critical reporting.
  • Maintain records of sales patterns and trends.
  • Collaborate with account managers to formulate targeted sales strategies.
  • Stay informed about new product releases and ensure the sales team is adequately prepared.
  • Review outstanding orders and customer requests to guarantee exceptional service and experience.
  • Propose enhancements to the sales process.
Qualifications
  • Demonstrated experience in a Sales support role.
  • Familiarity with ERP and CRM software.
  • Proficient in MS Office Suite, especially MS Excel.
  • Strong grasp of sales principles and customer service methodologies.
  • Outstanding communication abilities.
  • Strong analytical and multitasking capabilities.
  • Ability to work collaboratively and motivate team members.
  • Bachelor's degree in Marketing or an associate degree in a related field is advantageous.
Employee Benefits
  • Comprehensive Health Insurance
  • Retirement Savings Plan
  • Paid Leave
  • Professional Development Opportunities
  • Performance-Based Bonuses