Adult Care Coordinator

2 weeks ago


Utica, New York, United States ICAN Inc Full time
Job Summary

The Adult Care Coordinator plays a vital role in ensuring patients receive quality services to maintain optimum healthcare needs without barriers. This position conducts and schedules assessments, referrals, advocacy, and supports, counseling, education of patients and enrollees, and care team members.

Key Responsibilities
  1. Responsible for outreach and engagement to formally enroll referred adults into the care management program.
  2. Conducts assessments, evaluates needs, establishes and maintains care plans, and maintains referrals for enrollees.
  3. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required.
  4. Ensures all initial linkages are established and maintained.
  5. Collaborates with all services providers and establishes team communication plans.
  6. Monitors goals on a continuing basis and that team is communicating.
  7. Monitors that care plans are relevant to health home policies and procedures.
  8. Consults with family members and social supports to maintain support consistency.
  9. Advocates for additional services and linkages as appropriate.
  10. Maintains current care management documentation and information regarding care management activities within the required health IT system.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

  • Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field, or a related field is preferred.
  • At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.


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