Office Operations Manager

3 days ago


Grand Rapids, Michigan, United States Consumers Credit Union Full time
Office Operations Manager

The Grand Rapids office of Consumers Credit Union requires an experienced Office Operations Manager to oversee daily activities and promote business growth.

The estimated annual salary for this position is $60,000 - $80,000.

Key Responsibilities:
  • Supervise office employees to ensure efficient operations.
  • Conduct performance reviews and provide guidance to team members.
  • Foster a culture of excellent customer service and sales growth.
  • Communicate effectively with staff to ensure consistent operations.
  • Make targeted sales calls to expand our business portfolio.
  • Develop strong relationships with key business partners.
  • Efficiently manage the Outbound Fusion queue.
  • Participate in corporate initiatives to drive organizational success.
Qualifications:
  • Bachelor's degree and 2 years of sales and leadership experience, or 3-5 years of banking industry experience.
  • Proven history of achieving business objectives.
  • Strong communication, listening, and interpersonal skills.
  • Must have initiative, drive, and commitment; be results-oriented.
  • Ability to work independently and make sound decisions.
  • Strategic thinking and problem-solving skills.
  • Lead and motivate others to achieve common goals.
  • Knowledge of credit union principles and procedures.


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