Program Support Associate

3 weeks ago


Somerset, United States Virtual Employee Services (C) Full time
As a Program Support Associate, you will play a vital role in supporting our Professional Services Program Management team. You will be responsible for generating work orders and reports, assisting in inventory reconciliation, preparing client reports, and processing special client requests. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Main Responsibilities
• Generate work orders and reports to ensure timely completion of tasks.
• Assist in inventory reconciliation to maintain accurate records.
• Prepare client reports to provide insights into program performance.
• Process special client requests in a timely and efficient manner.
• Provide email, fax, and phone support to internal clients.
• Prepare samples for client approval to meet quality standards.
• Monitor inventory levels and back-order situations to prevent delays.
• Set up job folders, filing, and records storage procedures to maintain organization.
• Complete other program management tasks as identified by the Program Manager or Account Manager.

Requirements
• Education: An Associate degree is desirable.
• Business Experience: One - two years of work experience within an office environment. Experience within the pharmaceutical industry is highly desirable.
• Skills: Effective written and verbal communication skills, customer service skills, detail orientation, Microsoft Office skills with a strong working knowledge of Excel and Word.

About Us
Heritage Financial Credit Union is a member-owned financial institution committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive.

$17/hour



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