Retail Support Specialist
3 days ago
To be successful in this Retail Support Specialist role, you will need to demonstrate excellent customer service skills and be able to work effectively in a fast-paced environment. As a key member of our team, you will be responsible for ensuring members receive outstanding service, resolving issues promptly, and maintaining a positive attitude.
The estimated salary for this position is $22.50 per hour, with opportunities for additional compensation based on performance.
The successful candidate will:
- Provide exceptional customer service to members across the club
- Maintain a positive attitude by smiling, greeting, and thanking members
- Resolve member issues and concerns in a timely and professional manner
Key Responsibilities:
- Ensuring club pick-up orders are filled by contacting members to notify when pickup time is delayed
- Informing members when products are unavailable (for example, out of stock)
- Offering members alternative product options when needed
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