Retail Support Specialist

3 days ago


Bismarck, North Dakota, United States Sam's Club Full time
Job Requirements

To be successful in this Retail Support Specialist role, you will need to demonstrate excellent customer service skills and be able to work effectively in a fast-paced environment. As a key member of our team, you will be responsible for ensuring members receive outstanding service, resolving issues promptly, and maintaining a positive attitude.

The estimated salary for this position is $22.50 per hour, with opportunities for additional compensation based on performance.

The successful candidate will:

  • Provide exceptional customer service to members across the club
  • Maintain a positive attitude by smiling, greeting, and thanking members
  • Resolve member issues and concerns in a timely and professional manner

Key Responsibilities:

  • Ensuring club pick-up orders are filled by contacting members to notify when pickup time is delayed
  • Informing members when products are unavailable (for example, out of stock)
  • Offering members alternative product options when needed
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