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Housing Support Case Manager
2 months ago
About Us:
CAMBA is a vibrant community comprising staff, volunteers, clients, donors, neighbors, and partners dedicated to fostering an inclusive New York City, where every individual has access to essential resources and support for their well-being.
We adopt a holistic approach by providing over 180 integrated programs in:Education & Youth Development, Family Support, Employment Training & Support Services, Health, Housing, and Legal Assistance. Our reach extends to more than 73,000 individuals and families, including nearly 13,000 youth.
CAMBA serves a diverse array of New Yorkers, from new mothers in underserved neighborhoods to job seekers across the city.
A significant portion of our clientele comprises immigrants and refugees from various backgrounds.Over 85% of the families we assist are living in poverty, reflecting the struggles faced by approximately 1.7 million New Yorkers today.
The Stability Housing Program offers 60 units of supportive housing for chronically homeless single adults and adult families with members experiencing serious mental health or substance use disorders, including those with co-occurring conditions.
Our dedicated staff provide case management and additional supportive services to empower clients in developing the skills and financial independence necessary for sustainable living.
Clients also receive partial financial assistance for utility expenses.Role Overview:
Case Manager
Reporting Structure:
Reports to Program Manager
Key Responsibilities:
The Case Manager will oversee all contract-funded activities.
Responsibilities include conducting and finalizing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, and Case Conferences.
Additionally, the Case Manager will ensure the completion of all program documentation and accurately enter client services into the Client Track system.
They will facilitate connections for clients to maintain primary medical care and adhere to prescribed medical and medication regimens.
Connect clients to essential services, including medical, mental health, substance use treatment, legal assistance, and entitlements.
Monitor clients' progress towards their goals through regular telephone check-ins and face-to-face visits, documenting updates through progress notes.
Accompany clients to various appointments (educational, medical, social services, etc.)
Assist clients in completing applications for benefits and entitlements, while monitoring the outcomes of these processes.
Gather all necessary documentation and maintain organized client files.
Conduct at least one home visit per month.
Report any maintenance issues to the Housing Specialist.
Monitor clients' living conditions to ensure safety and stability.
Meet required monthly performance targets.
Provide all necessary information for the completion of monthly program reports.
Ensure that clients' records are always prepared for audits.
Qualifications:
Bachelor's or Associate degree with one year of relevant experience, or
Two years of relevant experience with sufficient education and technical skills to understand written and oral instructions; basic math skills for maintenance tasks; and to document completed tasks.
Additional Requirements:
Relevant experience, preferably in a mid-sized organization working with individuals with histories of homelessness, mental health challenges, and/or substance use issues.
Proficiency in Microsoft Office Suite.
Compensation:
$50,000 annually
Salary ranges represent the low and high end for the position & program. The salary offered will be based on various factors unique to each program and candidate, including experience, education, budget and/or program size, internal equity, skills, and other relevant factors.
Employment Status:
Full-time (35 hours per week)
Benefits:
CAMBA provides a comprehensive benefits package, including health insurance, dental insurance, a 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick leave), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. Individuals from diverse backgrounds, including people of color, people with disabilities, and members of the LGBTQ+ community, are encouraged to apply.We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status, or sexual orientation.
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