Case Manager, Myrtle Avenue Supportive Housing

4 weeks ago

Brooklyn, New York, United States CAMBA Full time
Job Title: Case Manager, Myrtle Avenue Supportive Housing

CAMBA is a community of staff, volunteers, clients, donors, neighbors, and partners working together to build an inclusive New York City. We offer over 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. Our programs serve a diverse cross-section of New Yorkers, including immigrants and refugees.

Job Summary:

The Case Manager will work with clients to break through barriers to their goals and assist them in advocating for themselves. The Case Manager will conduct initial intake or assessments, create and maintain client files, and monitor clients' progress toward their goals. The Case Manager will also provide information for weekly/monthly/quarterly/annual reports and plan, coordinate, and facilitate social/peer support events.

Responsibilities:
  • Review all documentation establishing clients' eligibility for the program and make file copies.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Conduct initial intake or assessments of clients and clients' families and/or periodic reassessments.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves.
  • Recommend and implement strategies to persuade clients to participate more fully in the process.
  • Monitor clients' progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Recommend closing of cases in which clients have achieved primary goals and have maintained stability for a period of months; or, have not demonstrated a willingness to participate in the process (lost-to-service); or, have become ineligible for services (e.g., moved out of area).
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Plan, coordinate, and facilitate social/peer support events, including group facilitation for clients.
  • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
  • May prepare marketing materials for the program.
  • May input client data and client progress information into automated database.
  • May reach out and market the program to the community in order to recruit clients.
  • May prescreen clients over the telephone for eligibility and may schedule intake appointments.
  • May escort clients to appointments (educational, medical, social service, etc.).
  • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf.
Requirements:
  • Bachelor's degree (e.g., B.A., B.S.W.).
  • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.
Benefits:

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply.

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