Medical Services Representative

3 days ago


Hanover, Illinois, United States Family Health Source Medical Centers Full time
OverviewThe Family Health Source Medical Centers seek a skilled Patient Services Representative to join their team. This role is ideal for individuals who are passionate about delivering exceptional patient care and have a strong background in customer service.

As a Patient Services Representative, you will be responsible for performing duties essential to the patient visit. These functions include maintaining strict patient confidentiality, following all policies in regard to attendance and notification, and answering all incoming telephone calls professionally.

Key Responsibilities:
  • Maintains patient confidentiality at all times.
  • FOLLOWs all NEFHS policies in regard to attendance and notification.
  • Answers incoming telephone calls professionally.
  • Effectively communicates with patients via the patient portal and on the telephone.
  • Informs patients about prescription and testing submissions.
  • Follows NEFHS dress code policy.
  • Works collaboratively with other departments to ensure high-quality patient care.


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