Medical Office Support Specialist

3 weeks ago


Hanover, Illinois, United States Family Health Source Medical Centers Full time
Job Responsibilities

The Patient Services Representative is responsible for:

  • Maintaining patient confidentiality at all times
  • Following all company policies and procedures
  • Collecting monies due at the time of service and outstanding patient balances
  • Answering incoming telephone calls professionally
  • Effectively communicating with patients in person, via the patient portal, and on the telephone
  • Scheduling patients for appointments and testing/referral according to company policy
  • Verifying patient information for accuracy
  • Performing insurance eligibility verification
  • Documenting phone calls/conversations with patient records
  • Assisting in maintaining medical records and office equipment
  • Participating in mandatory staff meetings and continuing education programs

Salary Range:$35,000 - $45,000 per year (depending on location and experience)



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