Customer Service Representative

9 hours ago


Hanover Park, Illinois, United States Firestone Full time

We are seeking an experienced Customer Service Representative - Tire Services to join our team at Firestone. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving any issues related to tire services. Your primary objective will be to provide exceptional customer service, ensuring that customers are satisfied with the products/services they have received. In addition to customer service, you will also be responsible for performing various tasks such as tire repairs, installations, mountings, rotations, and balancing. To succeed in this role, you should possess excellent communication skills, both written and verbal, as well as the ability to work well under pressure.

Job Requirements:

A minimum of 1-2 years of experience in customer service, preferably in a retail or automotive environment. High school diploma or equivalent required; associate's or bachelor's degree preferred.



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