Customer Service Specialist

3 weeks ago


Detroit, Michigan, United States Gladwyne Market Inc Full time
Job Title: Customer Service Specialist

We are seeking a customer-focused and detail-oriented Customer Service Specialist to join our team at Gladwyne Market Inc. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience.

Key Responsibilities:

  • Provide exceptional customer service and engage with customers to identify their needs and preferences.
  • Process customer orders and maintain accurate records.
  • Investigate and resolve customer complaints in a professional and timely manner.
  • Maintain a high level of product knowledge to effectively promote our offerings.
  • Collaborate with other team members to ensure seamless customer service.

Requirements:

  • Prior experience in sales or customer service is an asset, but not necessary.
  • Ability to thrive in a fast-paced environment and work well under pressure.
  • Excellent verbal communication skills and a strong ability to build rapport with customers.

Compensation:**$20-$25 per hour** depending on experience.



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