Express Service Ambassador

3 days ago


Charleston, West Virginia, United States Thoroughbred Express Auto Wash LLC Full time
About the Role

We are seeking a highly skilled and customer-focused Express Service Ambassador to join our team at Thoroughbred Express Auto Wash LLC. As an Express Service Ambassador, you will be responsible for providing exceptional customer service, operating our car wash facilities, and maintaining a clean and safe environment.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers with a warm smile, reviewing and educating them on services, and assisting with payment.
  • Stay up-to-date with knowledge of how to use equipment for efficient operation in an automated facility.
  • Direct drivers into the entrance to the car wash or guide them onto tracks.
  • Perform routine maintenance tasks, including cleaning equipment and performing visual inspections of vehicles.
Essential Skills and Qualifications:
  • Show a courteous, customer-service focused, and professional attitude.
  • Work while standing over long periods (6+ hours).
  • Lift items of moderate weight (10+ pounds).
  • Maintain work expectations outdoors in all weather conditions.
  • Interact ethically with fellow employees and customers.
  • Possess a valid and current driver's license.
Salary:

$48,000 - $60,000 per year, based on experience.


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