Cybersecurity Systems Engineer

4 days ago


Hyattsville, Maryland, United States Synergy ECP Full time
Cybersecurity Systems Engineer Job Description
About Synergy ECP

Synergy ECP is a leading provider of cybersecurity, software and systems engineering, and IT services to the U.S. intelligence and defense communities.


Job Summary

We are seeking a highly skilled Cybersecurity Systems Engineer to join our team. As a Cybersecurity Systems Engineer, you will be responsible for providing expert technical support and analysis to field engineers and technicians, as well as providing technical advice and guidance on installation, adaptation, configuration, or enhancement of company technical products, programs, and systems.


Key Responsibilities

  • Provides expert and second-tier technical support and analysis to field engineers and technicians.
  • Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of company technical products, programs, and systems.
  • Tests, trains, and fields support to customers regarding technical aspects of designated systems and services.
  • Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements.
  • Maintains network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide maximum availability and optimal Mean Time to Repair.
  • Provides training to customers.
  • Reviews system and network configurations to ensure successful implementation of services into production.
  • Provides expert and second-tier technical support for the installation and repair of complex systems and outages.
  • Partners with developers and engineers to reduce re-occurring incidents.
  • Answers questions about installation, operation, configuration, customization, and usage of designated systems and services.

Requirements

We are looking for a highly motivated and experienced Cybersecurity Systems Engineer with a strong background in cybersecurity, software and systems engineering, and IT services. The ideal candidate will have a bachelor's degree in a relevant field and at least two years of experience in a similar role. Additionally, the candidate should have experience with installation, maintenance of IT computers, printers, scanners, VTC equipment, routers, and crypto devices, etc.


Preferred Qualifications

  • Bachelor's degree and four years of relevant experience; master's degree and two years of experience; high school diploma/GED and 10 years of relevant experience.
  • Experience with cabling infrastructure best practices and methodologies.
  • General comprehension of components/subcomponents of data center infrastructure including routers, switches, load balancers, and firewalls.
  • Familiarity with power source needed for each hardware device and being able to identify available power outlets as well as correct power cordage.
  • Experience working in a data center environment.
  • Must have a valid/current US passport.
  • Tech control experience working with circuits is highly desirable.

CLEARANCE REQUIRED:

TS/SCI


Other Requirements:

U.S. Citizenship



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