Retail Sales Associate

4 weeks ago


Dothan, Alabama, United States Ross Stores Full time
Job Summary

The Retail Associate is a key member of our store team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with merchandise and transactions.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with merchandise, answering questions and providing product information.
  • Operate a cash register, processing transactions and handling customer payments.
  • Maintain a clean and organized store environment, adhering to company standards and best practices.
  • Participate in visual merchandising and inventory management, ensuring a visually appealing store presentation and accurate inventory levels.
  • Collaborate with store team members to achieve sales goals and meet customer needs.
Requirements
  • Ability to work in a fast-paced retail environment, providing excellent customer service and meeting sales goals.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and safely around the store.
What We Offer

As a Retail Associate at Ross Stores, you will have the opportunity to work in a dynamic and fast-paced retail environment, with a focus on delivering exceptional customer service and achieving sales goals. We offer competitive pay, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.



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