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Customer Service Associate I

2 months ago


Fremont, California, United States TJX Companies, Inc. Full time

At TJX Companies, Inc., we are committed to providing a positive customer shopping experience and maintaining a strong store partnership with store teams and Loss Prevention. Our Customer Service Associate I role is responsible for engaging customers, providing support, and creating a positive shopping environment. This position requires excellent communication skills, good judgment, and the ability to respond appropriately to changes in direction or unexpected situations. As a Customer Service Associate I, you will be responsible for observing accurate checkout procedures for customers and associates, communicating shrink-related concerns to Store Management and Loss Prevention, and maintaining an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives. You will also be responsible for coordinating and completing shrink-related activities in partnership with Store Management, supporting and participating in store shrink reduction goals and programs, promoting a culture of honesty and integrity, and maintaining confidentiality. Additionally, you will encourage associate use of shrink reduction resources, promote safety awareness, and support the maintenance of a safe environment. This role requires a flexible schedule to support business needs and a strong ability to work effectively with peers and supervisors to accomplish tasks. If you are a motivated and customer-focused individual with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.