Texas Works Advisor I

4 days ago


Raymondville TX, United States Health & Human Services Comm Full time

Job Title: Texas Works Advisor I

Job Summary: We are seeking a highly motivated and compassionate individual to join our team as a Texas Works Advisor I. As a key member of our Access and Eligibility Services division, you will play a critical role in assisting vulnerable citizens of Texas in need of food, medical care, cash assistance, and other social services.

Key Responsibilities:

  • Interview applicants and recipients to determine financial eligibility for public assistance programs.
  • Evaluate data from various electronic sources to enter information into a computer-based eligibility system.
  • Compute and authorize benefits based on eligibility determination.
  • Process work in accordance with state and federal regulations and established procedures, guidelines, and timeframes.

Requirements:

  • One year of customer service experience with public contact.
  • High School Diploma or GED equivalent.
  • Ability to communicate effectively both verbally and in writing.

Why Work with Us:

We offer a comprehensive compensation package, including annual starting salary, employer-paid health benefits, vacation leave, and sick leave. Our team is well-organized, able to multi-task, and possesses the ability to learn policy regulations. We value respect, ownership, collaboration, and integrity, and strive to deliver best-in-class customer service to clients and stakeholders.



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