Technical Program Manager

1 month ago


Troy, Michigan, United States Syntricate Technologies Full time
{"title": "Technical Program Manager", "description": "Job Summary

We are seeking a highly skilled Technical Program Manager to lead our product development efforts and drive delivery excellence. As a key member of our team, you will be responsible for managing customer projects, providing thought leadership, and collaborating with cross-functional teams to ensure successful product launches.

Key Responsibilities
  • Lead customer projects and provide thought leadership to customers and project teams.
  • Develop and implement product roadmaps, ensuring alignment with business objectives.
  • Collaborate with engineering teams to build features prioritized on the product roadmap.
  • Conduct regular connects with customer point-of-contact for project feedback, issues, and escalation.
  • Prepare weekly status reports and review them with the Delivery Director/Account Manager.
  • Participate in all weekly project status review meetings with the customer.
  • Track and own all internal and external issues and risks at the project level.
  • Own project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalation.
Requirements
  • 10+ years of total IT experience with at least 8+ years working in product-based organizations with a focus on quality assurance.
  • Strong experience working in an onsite-offshore model.
  • Building products leveraging AWS Services using Frontend Technologies (Typescript) and API Development using nodejs.
  • Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team/interpersonal skills.
  • Strong analytical and creative problem-solving skills.
  • Strong organizational skills; works well under pressure and with minimal supervision.
  • Excellent verbal and written communication skills.
Preferred Qualifications
  • Degree in Computer Science or related stream from a reputable institution.
  • Experience working with cloud-based technologies and agile methodologies.
  • Knowledge of DevOps practices and tools.
", "lang_code": "en"}

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