Restaurant Team Lead

6 days ago


Fairview Heights, United States Taco Bell - Fairview Heights Full time

Job Summary:

Taco Bell - Fairview Heights is seeking a highly skilled and motivated Restaurant Team Lead to join our team. As a Restaurant Team Lead, you will be responsible for leading and supervising a team of employees to achieve exceptional customer satisfaction, quality service, and compliance with store policies.

Key Responsibilities:

  • Monitor team members to ensure they are following all service standards and providing excellent customer service.
  • Supervise the service of guests, being attentive to their needs and ensuring timely service.
  • Assist in the planning and management of the restaurant to achieve customer satisfaction, quality service, and compliance with store policies.
  • Communicate effectively with team members, management, and guests to provide clear direction and ensure seamless operations.
  • Perform daily tasks such as monitoring sidework duty completion, reading daily communication sheets, and preparing reports.
  • Ensure the restaurant is clean and well-maintained, and that all equipment is in good working order.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned by management.

Requirements:

  • Effective verbal and written communication skills.
  • Ability to lead and motivate a team to achieve exceptional customer satisfaction and quality service.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.


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