Intake Coordinator, OPCS
4 weeks ago
At South Middlesex Opportu, we are seeking a highly skilled and compassionate Intake Coordinator to join our team. As an Intake Coordinator, you will be the first point of contact for clients, providing a warm and welcoming experience. Your primary responsibility will be to greet each visitor, refer them to the correct Case Manager, Substance use counselor, Recovery coach, or other specialty, and provide initial information and referrals for community-based resources.
Key Responsibilities:
- Greet each visitor to Open Door Social Services and refer them to the correct Case Manager, Substance use counselor, Recovery coach, or other specialty.
- Provide initial information and referrals for community-based resources such as education, job training, fuel assistance, behavioral health, food, transportation, medical care, counseling, substance use disorder, and other services.
- Perform triage with walk-in clients.
- Answer the phone in a professional tone and timely manner.
- Ensure the waiting room remains clean, safe, and secure. Report any issues to the Director as soon as possible.
- Answer clients who ring the doorbell in a professional tone and timely manner.
- Collect documents from clients and distribute them to the correct staff.
- Refer clients to other Open Pantry components for additional services.
- Provide backup support to Case Managers.
- Assist with client data tracking, such as entering basic information in EMR and other data reports.
- If bilingual, provide verbal and written language translation as needed for clients and case management.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Communicate effectively with clients and staff in other areas.
- Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department agency and/or funder requirements, as well as Open Pantry policies and procedures.
Requirements:
- Associate degree in social services discipline or 2 years of direct care/social services experience, or 3 years of experience performing customer services.
- Experience providing services to low-income, homeless consumers.
- Strong oral and written communication skills in English, Bilingual in Spanish strongly preferred.
Working Conditions:
As part of the responsibilities of this position, the Open-Door Social Services Intake Care Coordinator will have direct or incidental contact with clients served by OPCS in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
We are an equal opportunity employer committed to diversity in the workplace.
Monday - Friday 8:30am - 4:30pm
35 Hours per week
-
Intake Coordinator
4 weeks ago
Springfield, Massachusetts, United States South Middlesex Opportunity Council Full timeJob SummaryWe are seeking a highly skilled and compassionate Intake Coordinator to join our team at South Middlesex Opportunity Council. As an Intake Coordinator, you will be responsible for greeting clients, determining their needs, and referring them to the appropriate Case Managers. You will also provide administrative support to the Open-Door team and...
-
Patient Meal Coordinator
4 weeks ago
Springfield, Massachusetts, United States Baystate Health Full timeBaystate Health is a nationally recognized leader in healthcare quality and safety, seeking a Part Time Guest Service Ambassador to join our Food and Nutrition Services team in Springfield, MA.Key Responsibilities:Assess patients for appropriateness of food selections.Provide guidance and encouragement to patients and/or family members to select foods that...
-
Power Plant Technician
4 weeks ago
Springfield, Massachusetts, United States Eagle Creek Renewable Energy Full timeAbout the RoleThe Power Plant Operator will play a crucial role in supporting the overall operation of the hydro-electric power plant and associated water intakes to maximize the reliability and efficiency of the electrical generating system.Key ResponsibilitiesConduct daily plant and intake inspections to ensure optimal performance.Start and stop generating...
-
Nurse Specialist in Obstetrics and Gynecology
1 month ago
Springfield, Massachusetts, United States Caring Health Center Full timeJob Title: Obstetrics & Gynecology NurseCaring Health Center is seeking a highly skilled and compassionate Obstetrics & Gynecology Nurse to join our team. As a key member of our healthcare team, you will play a critical role in delivering high-quality patient care and promoting women's health and wellness.Job Summary:The Obstetrics & Gynecology Nurse will...
-
Therapeutic Day Program Clinician
4 weeks ago
Springfield, Massachusetts, United States Northeast Center for Youth & Families, Inc. (NCYF) Full timeJob DescriptionNortheast Center for Youth and Families seeks a full-time Clinician for their Therapeutic Day Programs in Springfield and Westfield.Key Responsibilities:Oversee the implementation of client treatment plans, therapeutic progress, and overall well-being of clients served by Therapeutic Day Program staff.Coordinate treatment plans/services to...
-
Traveling Nurse Midwife
4 weeks ago
Springfield, Massachusetts, United States Caring Health Center Full timeJob SummaryWe are seeking a highly skilled and compassionate OBGYN Clinical Specialist to join our team at Caring Health Center. As a key member of our healthcare team, you will play a critical role in delivering high-quality patient care and promoting health and wellness for individuals and groups of patients.Key ResponsibilitiesDeliver care across...
-
Obstetrics and Gynecology Nurse Specialist
4 weeks ago
Springfield, Massachusetts, United States Caring Health Center Full timeJob Summary:The Caring Health Center is seeking a highly skilled Obstetrics and Gynecology Nurse to join our team. As a key member of our healthcare team, you will play a critical role in delivering high-quality patient care and promoting health and wellness for individuals and groups of patients.Key Responsibilities:• Promote health and wellness for...
-
Program Director
4 weeks ago
Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full timeJob DescriptionWe are seeking a highly skilled and experienced Program Director to lead our treatment team at the Gandara Mental Health Center, Inc. This individual will be responsible for establishing open communication, support, and accountability among workers and consumers. The Program Director will oversee the day-to-day operations of the program, which...
-
Intake Coordinator
1 day ago
Springfield, United States Advanced Healthcare Services, LLC Full timeAre you looking for an Intake Coordinator role that will allow you to give back to your community?Advanced Healthcare Services is looking for caring, compassionate individuals to join our growing team. Our office in Springfield provides Home Health services to the local area including Springfield, Decatur, Jacksonville, Chatham, Rochester, Auburn, and many...
-
Intake Coordinator
2 days ago
Springfield, United States Advanced Healthcare Services, LLC Full timeAre you looking for an Intake Coordinator role that will allow you to give back to your community?Advanced Healthcare Services is looking for caring, compassionate individuals to join our growing team. Our office in Springfield provides Home Health services to the local area including Springfield, Decatur, Jacksonville, Chatham, Rochester, Auburn, and many...
-
Intake Coordinator
1 month ago
Springfield, Illinois, United States Northeast Family Services Full timeWe are seeking a highly organized and detail-oriented Intake Coordinator to join our team at Northeast Family Services of Illinois. As a key member of our Springfield Office, you will be responsible for managing all aspects of the registration and admissions process. This includes answering incoming calls, gathering referral information, verifying insurance...
-
Intake Coordinator
4 weeks ago
Springfield, Illinois, United States Universal Health Services Full timeJob Summary: We are seeking a highly skilled Intake Coordinator to join our team at Universal Health Services. As an Intake Coordinator, you will be responsible for efficiently managing patient and referral processes within our Assessment and Referral Department.Key Responsibilities:Provide courteous greetings and information to callers regarding pending...
-
springfield, United States Advanced Healthcare Services, LLC Full timeAre you looking for an Intake Coordinator role that will allow you to give back to your community?Advanced Healthcare Services is looking for caring, compassionate individuals to join our growing team. Our office in Springfield provides Home Health services to the local area including Springfield, Decatur, Jacksonville, Chatham, Rochester, Auburn, and many...
-
Caregiver Coordinator
4 weeks ago
Springfield, Virginia, United States HCAOA Full timeJob Summary: We are seeking a compassionate and organized Caregiver Coordinator to join our team. The ideal candidate will have prior care management experience and excellent communication skills.Key Responsibilities:Conduct client intake meetings and develop initial care plansMaintain client and caregiver information in scheduling softwareParticipate in...
-
Cannabis Inventory Coordinator
4 weeks ago
Springfield, Illinois, United States Phat Panda Full timeJob DescriptionThe Inventory Manager at Phat Panda is responsible for overseeing the day-to-day inventory operations, including intake, returns, and support for retail, wholesale, and cultivation operations. This role ensures accurate daily inventory counts, product intake, and product returns, while also overseeing inventory associates in packing orders....
-
Telecommunications Access Coordinator
1 week ago
Springfield, Illinois, United States Springfield Clinic Full timeAbout Springfield ClinicSpringfield Clinic is a leading healthcare provider dedicated to delivering exceptional patient care and services.Job SummaryWe are seeking a highly skilled and experienced Telecommunications Access Coordinator to join our team. As a key member of our patient access services, you will be responsible for facilitating seamless...
-
Clinical Assessment Specialist
1 month ago
Springfield, Illinois, United States Mental Health Association - Western MA Full timeJob Title: Intake ClinicianMental Health Association - Western MA is seeking a highly skilled and compassionate Intake Clinician to join our team. As an Intake Clinician, you will play a critical role in providing high-quality clinical services to individuals experiencing mental health and/or substance use disorders.Key Responsibilities:Conduct comprehensive...
-
Springfield, United States Taylorville Memorial Hospital Full timeOverview As a Registered Nurse- Admission Liason for Infusion, you would be tasked to Assess patient individually for service needs once patient choice has been elicited from appropriate hospital staff and/or referral is made to MH from other referral sources. The Admission Liaison is accountable for either home care or infusion needs assessments, as...
-
Patient Access Coordinator
2 days ago
Springfield, Illinois, United States Springfield Clinic Full timeAs a Patient Access Specialist at Springfield Clinic, you will play a vital role in ensuring seamless patient access services. We are seeking an experienced and detail-oriented individual to facilitate efficient communication between patients and our healthcare team.Job OverviewThe ideal candidate will have a strong background in medical office and phone...
-
Patient Access Coordinator
1 month ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Access Specialist – Telecom is a vital member of our team, responsible for ensuring seamless communication between patients, providers, and staff. This role requires exceptional customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAnswer incoming calls and...
-
Nurse Apprentice Program Coordinator
4 weeks ago
Springfield, Illinois, United States Baystate Health Full timeProgram Overview:This position provides an opportunity for nursing students to gain experience in a fast-paced, acute care environment.The Apprentice Nurse will function in a supportive role to a Registered Nurse and work collaboratively with the healthcare team in the management of patient care.This position allows the student to gain experience in...
-
Patient Placement RN
3 weeks ago
Springfield, United States Taylorville Memorial Hospital Full timeOverview This position is responsible for the coordination of all patient placement activities throughout the facility. The Patient Placement RN utilizes their clinical triage expertise and negotiation skills to facilitate the intake and placement of all patients, verifying appropriate patient admission status and orders received from physicians. He/she is...
-
Patient Placement RN
7 days ago
Springfield, United States Taylorville Memorial Hospital Full timeOverview Schedule: 7:00pm - 7:00am This position is responsible for the coordination of all patient placement activities throughout the facility. The Patient Placement RN utilizes their clinical triage expertise and negotiation skills to facilitate the intake and placement of all patients, verifying appropriate patient admission status and orders received...
-
Patient Placement RN
3 weeks ago
Springfield, United States Memorial Health Full timeOverview:This position is responsible for the coordination of all patient placement activities throughout the facility. The Patient Placement RN utilizes their clinical triage expertise and negotiation skills to facilitate the intake and placement of all patients, verifying appropriate patient admission status and orders received from physicians. He/she is...
-
Behavioral Health Assessment Specialist
4 weeks ago
Springfield, Illinois, United States Perimeter Healthcare Full timeAt Perimeter Healthcare, we are dedicated to delivering comprehensive and dedicated treatment programs for individuals struggling with mental and behavioral health issues. As an Assessment and Referral Specialist, you will play a critical role in our team's efforts to provide high-quality care to our patients.Key Responsibilities:Conduct intake interviews to...
-
Admissions Call Specialist
3 weeks ago
Springfield, United States Perimeter Healthcare Full timePerimeter Behavioral of Springfield is one of the premier behavioral health hospitals providing inpatient psychiatric treatment for children and teenagers. Comprehensive care is designed for the individual, not the diagnosis. Perimeter Behavioral of Springfield is daily committed to improving patients' lives by using a patient centered collaborative approach...
-
Admissions Call Specialist
1 month ago
Springfield, United States Perimeter Healthcare Full timePerimeter Behavioral of Springfield is one of the premier behavioral health hospitals providing inpatient psychiatric treatment for children and teenagers. Comprehensive care is designed for the individual, not the diagnosis. Perimeter Behavioral of Springfield is daily committed to improving patients' lives by using a patient centered collaborative approach...
-
Clinical Social Worker
4 weeks ago
Springfield, United States PeaceHealth Full timeJob SummaryThe Clinical Social Worker coordinates the development and implementation of a patient care/treatment plan through use of diagnosis and clinical assessment of psychiatric, chemical dependency and psychosocial needs as they relate to medical and behavioral care needs.Provides disposition and discharge planning, risk assessment, case management, and...