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Housekeeping Attendant

2 months ago

Arlington, Virginia, United States Angel Of The Winds Full time

Position Title: Room Attendant - $17/hr

Employment Type: Full Time & Part Time

Job Category: Hospitality

Overview:

At Angel of the Winds, the World's Friendliest Casino Resort, we prioritize exceptional guest service and a welcoming atmosphere. Our team members embody our core values: Welcoming, Engaged, Accountable, Customer Experience, and Team. We are dedicated to understanding and fulfilling our guests' needs while maintaining professionalism and courtesy.

Key Responsibilities:

  1. Ensure hotel rooms are maintained to provide a safe and clean environment for guests.
  2. Prepare and organize cleaning supplies for efficient room cleaning.
  3. Thoroughly clean windows, doors, walls, closets, and fixtures in guest rooms and hallways.
  4. Dust and polish all furniture and decorative items.
  5. Sanitize bathrooms, including shower walls, tubs, toilets, sinks, mirrors, and walls.
  6. Restock towels, soaps, and other room amenities for incoming guests.
  7. Strip beds of used linens and replace with fresh ones.
  8. Inspect and maintain closet areas, ensuring supplies are replenished.
  9. Check door and window locks for security and report any issues immediately.
  10. Document and report any maintenance or electrical issues encountered.
  11. Handle lost and found items according to company policy.
  12. Respect guest privacy and maintain confidentiality at all times.
  13. Be available to work nights, weekends, and holidays as needed.
  14. Perform additional duties as assigned.

Qualifications:

  • Strong guest service skills are essential.
  • Previous experience in hospitality or cleaning is preferred.
  • Basic understanding of cleaning principles and the use of cleaning products.
  • Effective communication skills with guests and team members.

Licenses and Certifications:

Must obtain and maintain a Class B gaming license as required.

Physical Requirements:

This role requires the ability to communicate detailed information effectively. The position involves walking, bending, crouching, and stretching for extended periods. Ability to lift up to 30 pounds regularly and manage equipment weighing up to 100 pounds is necessary. The role requires various physical activities including standing, sitting, and repetitive motions.