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Pharmacy Customer Service Trainee
2 months ago
As a vital member of the Chewy Fulfillment Centers, you will engage with pharmacy customers, providing exceptional service and support. This role is designed for individuals who thrive in a fast-paced environment and are dedicated to enhancing the customer experience.
Key Responsibilities:
1. Interact directly with pharmacy clients through various communication channels, primarily inbound calls.
2. Investigate and resolve customer inquiries, ensuring timely follow-up to address any outstanding issues.
3. Strive to exceed customer expectations by delivering outstanding service and solutions.
Qualifications:
- Minimum of 90 days in your current position.
- No corrective actions within the last 90 days.
- 1-2 years of experience in a customer-centric role.
- Strong communication abilities and critical thinking skills.
- Flexibility to adapt to varying schedules and work overtime when necessary.
- Commitment to maintaining a high standard of service and safety.
Why Choose Chewy?
At Chewy, we value authenticity and diversity. Our culture encourages team members to bring their unique perspectives to the table, fostering an environment where everyone can thrive. You will receive ongoing training and development, ensuring you have the resources needed to excel in your role.
Benefits:
Chewy offers competitive compensation, comprehensive medical and dental benefits, a 401k plan, and numerous opportunities for personal and professional growth. Join us in making a difference in the lives of pet parents everywhere.
