Customer Service Representative

7 days ago


Manchester, New Hampshire, United States Designer Brands (DSW, Camuto Group) Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Designer Brands (DSW, Camuto Group). As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales goals.

Key Responsibilities
  • Customer Service: Greet every customer with a friendly and helpful approach, read customer cues, and match their needs with an elevated level of service.
  • Store Maintenance: Maintain a neat, clean, and safe environment for customers and employees, including clearing trash, cleaning mirrors, and vacuuming.
  • Merchandise Management: Receive and process incoming shipments, prepare and place merchandise on the sales floor, and maintain clearance standards.
  • Point of Sale: Complete customer transactions, process returns and exchanges, and operate a calculator and register keyboard.
Requirements
  • Availability: Must be available to meet the needs of the business, including working a variety of shifts, including weekends and holidays.
  • Communication Skills: Good verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Technical Skills: Proficient in the use of technology, including registers, iPhones, and calculators.
  • Physical Demands: Ability to spend up to 100% of working time standing or walking around the store, with occasional lifting of up to 50 pounds.
What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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