Customer Experience Specialist

3 days ago


Rancho Cordova, California, United States Target Full time

Overview

We are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will be responsible for delivering exceptional guest service experiences in our stores.

About the Role

This role is an excellent opportunity for individuals who are passionate about providing outstanding customer service and creating memorable experiences for our guests. You will be working in a fast-paced environment, interacting with guests, solving concerns, and making their day better.

Salary

The estimated salary for this role is $18.25 per hour, based on national averages and industry standards.

Job Description

As a Customer Experience Specialist, you will be responsible for:

  • Delivering exceptional guest service by greeting guests, answering questions, and resolving issues in a timely and professional manner.
  • Maintaining a clean and organized store environment, including restocking shelves, sweeping floors, and emptying trash cans.
  • Providing assistance with tasks such as carrying groceries, loading vehicles, and helping guests find products.
  • Working collaboratively with other team members to achieve sales goals and provide exceptional customer service.
  • Participating in visual merchandising activities, including setting up displays, folding merchandise, and maintaining store appearance.
  • Adhering to company policies and procedures, including safety protocols and loss prevention measures.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to interact with guests and colleagues in a friendly and professional manner.
  • A positive attitude and strong work ethic, with the ability to work well under pressure and meet deadlines.
  • Basic math skills, with the ability to handle cash, operate a register, and perform basic arithmetic calculations.
  • Ability to work in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.

Benefits

We offer a competitive compensation package, including:

  • Starting hourly rate of $18.25
  • Benefits package, including medical, dental, and vision coverage.
  • 401(k) matching program, with company match after one year of service.
  • Tuition reimbursement program, with up to $2,500 in annual funding.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service experiences, we encourage you to apply for this exciting opportunity. Please submit your application online or visit your local Target store to inquire about available positions.



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