Systems Analyst EPIC Operations
1 month ago
The Systems Analyst I is a key member of our IT team, responsible for configuring and providing fundamental functional and technical support for our Epic applications. This role requires collaboration with users to resolve technical problems and application performance issues, as well as contributing to optimization and enhancement efforts.
Key Responsibilities- Configure and support Epic applications for various business and clinical users
- Collaborate with users to resolve technical problems and application performance issues
- Contribute to optimization and enhancement efforts for assigned applications
- Assist with analysis and timely resolution of problems within software applications
- Provide support for maintenance and upgrades
- Bachelor degree in a relevant field preferred
- Advanced Information Systems or Business degree considered an asset
- Information system training preferred
- Proficient or Certified status in one supported Epic module required within 6 months
- Excellent communication, analytical, and problem-solving skills
- Ability to work independently with limited supervision
- Organizational and time management skills
This role provides support in a 24/7 environment, including rotating on-call duties during off hours, weekends, and holidays. May require travel and working outside of normal working hours during on-call rotation or due to project demands.
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